Sinopsis
A little about the podcastThe Transpharmation podcast show was launched in February 2014 to help pharmacy owners build better, smarter, more profitable 21st century businesses by embracing technology. During each episode we cover one or more of the following:-Listener Q&A (via social media, email, iTunes review, blog comments)-Current issues & events in technology and pharmacy-App of the Week-A bite sized DIY transpharmation: This covers a specific technology piece (eg. e-Faxing, Password Management, News Feeds etc.) and how this can benefit the pharmacy owner and their business (time, money, and confidence).-Interviews with successful pharmacy owners, who have partnered their business with technology-Interviews with technology partners who can help pharmacy owners build their 21st century pharmacy.
Episodios
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#81 How to discover your purpose and create an extraordinary pharmacy business
17/09/2015 Duración: 01h07minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode81 THIS EPISODE FEATURES: - Interview with Jesper Lowgren - published author, thought leader in digital and business transformation - Connecting purpose and passion to create the extraordinary - The competitive advantage of simplicity and agility - Your Why - Pharmacy Freedom Index Insight: Planning your new technology before your shopfit
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#80 How to attract and retain high performance pharmacy team members
10/09/2015 Duración: 01h06minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode80 THIS EPISODE FEATURES: - Interview with Roger Simpson, (CEO - The Retail Solution) - Common Pharmacy Recruitment Mistakes - Learnings from World Leaders: Apple, Zappos, Disney - 5 Fundamental Steps to managing your people better on the job - Pharmacy Freedom Index Insight: How to decide what technology is right for your business
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#79 How clinical decision support tools can unlock the power of your pharmacy data
03/09/2015 Duración: 01h10minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode79 THIS EPISODE FEATURES: - Interview with Debbie Rigby, co-founder PharmEducation - Clinical decision support tools for your pharmacy - Pharmacy Freedom Index Insight: Flexible team communication strategy & tools - Transpharmation Masterclass Update: Last Chance to register for “Build a customised retail category for your pharmacy”
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#78 How to create and maintain a strong pharmacy culture
27/08/2015 Duración: 50minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode78 THIS EPISODE FEATURES: - Interview with Tristan White CEO TPC - Why culture is everything - Pharmacy Freedom Index Insight: Your true cost of inventory - Transpharmation Masterclass Update: Build a customised retail category for your pharmacy & Plan your ‘Smart’ Pharmacy Exit Replay (last days..)
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#77 How your pharmacy can take advantage of the Internet of Things
20/08/2015 Duración: 01h05minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode77 THIS EPISODE FEATURES: - Interview with Issac Elnekave - co-founder of Pharmacy Technology Group - What is the Internet of Things? and Why It will transform pharmacy and pharmacists roles - 5 Productivity Tips to Disrupt your Interruptions - Pharmacy Student Innovations
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#76 How to efficiently manage your pharmacy roster from anywhere
13/08/2015 Duración: 46minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode76 THIS EPISODE FEATURES: - Interview with Chris Burke, Director - WageLoch - Maximise your teams productivity through better insights, roster management, and better compliance with the Pharmacy Industry Award - Listener Feedback driving upcoming episodes.
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#75 How to customise your pharmacy’s merchandise for your community
06/08/2015 Duración: 01h06minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode75 THIS EPISODE FEATURES: - Interview with Hilary Kahn, Director Frontline Strategies, Pharmacy Retail Specialist - “The Queen of the Average Sale” - Maximise your pharmacy retail profit through customised merchandise solutions. - Register for ‘How to build a customised retail category for your community’ Masterclass featuring Hilary Kahn.
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#74 How to tackle your pharmacy’s 9 biggest opportunities No.2
30/07/2015 Duración: 55minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode74 THIS EPISODE FEATURES: Insights and Bite-Sized Strategies in 9 critical areas of your pharmacy business My Money - Amanda Fisher, Connected Accountants My Pharmacy - Brian Walker, Retail Doctor Group My Team - Michael Hazilias, Easy Employer My Patients - Wim Battaerd, PharmEngage Innovation - Cathie Reid, Epic Pharmacy My Partners - Heath Tully, Sigma IT Systems - Mike DaGama, Nostradata Mobility - Josh Swinnerton, MedAdvisor Automation - Robert Allen, Dose Innovations Last chance to register for ‘Create your SMART pharmacy exit’ Masterclass featuring Geoff Green - Business Exit Strategist
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#73 How to use the ‘Trust Advantage’ to create pharmacy retail success
23/07/2015 Duración: 01h03minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode73 THIS EPISODE FEATURES: - Interview with Kristian Mahony, Retail Specialist - “The Retail Guy” - Maximise your pharmacy retail profit through upserving not upselling. - Listener Feedback - Last chance to register for ‘Create your SMART pharmacy exit’ Masterclass featuring Geoff Green - Business Exit Strategist
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#72 How to start planning your smart pharmacy business exit
16/07/2015 Duración: 01h02minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode72 THIS EPISODE FEATURES: - Interview with Geoff Green, Author and Founder - GRG Momentum - Maximise your financial freedom and pharmacy value through technology, and plan your smart pharmacy business exit - Transpharmation Show: FREE Show Resources - Registrations filling fast for ‘Create your SMART pharmacy exit’ Masterclass featuring Geoff Green - Business Exit Strategist
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#71 How to create your pharmacy’s best event ever
09/07/2015 Duración: 58minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode71 THIS EPISODE FEATURES: - Interview with Kim Hesse, Author and Founder - Venues2Events - Maximise your success and return on investment in creating remarkable pharmacy events - Evernote for Pharmacy - Applications & Tips - Registration opens for ‘Create your SMART pharmacy exit’ Masterclass featuring Geoff Green - Business Exit Strategist
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#70 How to capture more pharmacy customers with video
02/07/2015 Duración: 01h08minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode70 THIS EPISODE FEATURES: - Interview with Jules Blundell, Author and Founder - VideoBuzz - Getting started with creating and producing Video for your pharmacy - Apple Watch for Pharmacy - Applications & Observations - 2015 Mid-Year Review
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#69 How to succeed with Facebook in your Pharmacy
25/06/2015 Duración: 01h44sClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode69 THIS EPISODE FEATURES: - Interview with Kylie Bartlett, Author and Social Media Strategist (kyliebartlett.com) - Building and creating successful pharmacy facebook strategies and pages - BONUS Interview: Robert Sztar on Pharmacy News (2015)
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#68 How to measure and manage the productivity of your pharmacy’s retail space
18/06/2015 Duración: 01h06minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode68 THIS EPISODE FEATURES: - Interview with David Mah, co-Founder - Kepler Analytics - Tools to measure and improve your retail productivity and customer engagement. - Evernote Innovations in Melbourne Event Details - LastPass Security Update - How to Win 1 of my last 2 Transpharmation Keep-Cups - Transpharmation Motivational Quote of the Week
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#67 How to save time and streamline your dispensary workflow with an electronic DD-book
11/06/2015 Duración: 53minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode67 THIS EPISODE FEATURES: - Interview with James Gold, Marketing & Development Manager - Methsof - Dispensary Efficiency and Drug of Addiction Compliance Innovation - How to get the maximum benefit from Transpharmation Magazine Issue 2 - A Simple, yet powerful innovation you can realise the full benefits from today. - Transpharmation Motivational Quote of the Week
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#66 How to streamline your pharmacy operations through Dispense and POS system innovation
04/06/2015 Duración: 01h08minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode66 THIS EPISODE FEATURES: - Interview with Hoa and Nam Pham, co-founders Z Software - Dispensary and POS System Innovation - Transpharmation Magazine Issue 2 Preview - LastPass - Transpharmation Motivational Quote of the Week
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#65 How to improve your pharmacy retail performance through better customer experiences
28/05/2015 Duración: 44minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode65 THIS EPISODE FEATURES: - My 3 Key Themes from Retail Tech X & Customer Tech X Conference - Latest Retail and Customer Tech Tools - Audiobooks - Transpharmation Motivational Quote of the Week
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#64 How to succeed with Social Media in your pharmacy
21/05/2015 Duración: 01h10minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode64 THIS EPISODE FEATURES: - Interview with Adam Houlahan, Social Media Strategist, Author of Social Media Secret Sauce - Choosing your Social Media Platform - Content Planning - FREE Audiobook - Transpharmation Motivational Quote of the Week - Recorded LIVE at Retail X & Customer X Conferences, Melbourne
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#63 How to leverage both analog and digital worlds to win your pharmacy customers hearts and minds
14/05/2015 Duración: 01h05minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode63 THIS EPISODE FEATURES: -Interview with Anders Sorman-Nilsson, Futurist and Innovation Strategist, Author of Digilogue -The digital revolution -The importance of data -The removal of intermediary processes and people -Transpharmation Motivational Quote of the Week -My Top 5 discoveries & learnings from CeBIT 2015
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#62 How to plan your pharmacy's digital future without mass confusion
07/05/2015 Duración: 01h12minClick on the link below for FREE access to all the resources discussed in this episode: robertsztar.com/episode62 THIS EPISODE FEATURES: Interview with Doyle Buehler, Author and Senior Smarty Pants, The Digital Delusion The myths of creating a digital strategy, and what you need to do to succeed without the stress, Creating better customer experiences Why you need to be on LinkedIn?