This Is Hcd - Human Centered Design Podcast

Hello, and welcome to Power of Ten, a podcast about designing and operating at many levels, from thoughtful detail through to organisational transformation, to the changes in society in the world.  My name is Andy Polaine, a designer, educator, and writer, and currently group director of client evolution at Fjord. The meta-theme this year for the Fjord trends was 'value'. I was excited to see that InVision, a company whose tools and platform many of our designers use, published their report about the design maturity model.   It’s all about the value of design to business.  I caught up with Leah Buley, a veteran of the experience design industry and the author of the book: The User Experience Team of One.  She’s Director of InVisions’ Design and Education team and the main author of the report. And Aaron Walter, author of Design for Emotion.  Also, a veteran design leader, educator, and Vice President of InVision’s design education team. Leah, Aaron, welcome to Power of Ten.  Have a comment about this episo

Hello, and welcome to another episode of This is HCD.  I’m your host Chi Ryan and in this episode, I’m speaking to Phil Balagtas and Jack Wilkinson from speculative futures, an international community focused on speculative and critical design, design fiction, futurism, and strategy and foresight.  Practitioners in their own right, Phil has been a practicing visual and interaction designer since 2001 and has experienced designing across a variety of devices and platforms within non-profit, retail, advertising, and enterprise software organisations.  https://www.primerconference.us/ Have a comment about this episode that you'd like to share? Now you can leave us a voicemail Have something to share about this episode? Leave us a voicemail now Connect with This is HCD Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter (we have lots of design giveaways!) Join the This is HCD Slack Channel Follow us on Medium Other podcasts on This is HCD Network Power o

In this episode Andy speaks with Dr. Anne Galloway about speculative design, living with sheep, and how designers might re-consider their place in the world. Have a comment about this episode that you'd like to share? Now you can leave us a voicemail Have something to share about this episode? Leave us a voicemail now Assoc. Prof. Dr. Anne Galloway’s academic profile at VUW The More Than Human Lab Anne is on Twitter as @annegalloway Dr. Andy Polaine can be found on his website, Medium and Twitter as @apolaine Learn more about your ad choices. Visit megaphone.fm/adchoices

In this episode, we really focus on what a service is and what a service is not.  Now, it might seem like a simple question, but the answer is not straight forward, as we discuss.  I have a copy of Majid’s book to give away.  To be in with a chance, make sure you’re on the This is HCD newsletter, so just go over to the website and sign up.  Anyway, let’s get straight into the conversation with Majid.   Buy Thinking in Services book (Book Depository) Have a comment about this episode that you'd like to share? Now you can leave us a voicemail Have something to share about this episode? Leave us a voicemail now Connect with This is HCD Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter (we have lots of design giveaways!) Join the This is HCD Slack Channel Follow us on Medium Other podcasts on This is HCD Network Power of Ten with Andy Polaine EthnoPod with Dr John Curran Bringing Design Closer with Gerry Scullion ProdPod with Adrienne Tan This i

Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of the This is HCD Network.  I’m a service design practitioner and trainer based in Dublin City, Ireland.  Bringing design into organisations is hardly ever straightforward, it comes with its own unique set of problems.  In Bringing Design Closer, the podcast, we discuss with thought leaders around the world what has worked for them in enabling design revolutions to occur.  Today in the show, we caught up with Georgie Smallwood, CPO at N26, the Berlin-based challenger bank, on a mission to become the world’s first global bank.   Have a comment about this episode that you'd like to share? Now you can leave us a voicemail Have something to share about this episode? Leave us a voicemail now Connect with This is HCD Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter (we have lots of design giveaways!) Join the This is HCD Slack Channel Follow us on Medium Other podcasts o

Adrienne: Hello, and welcome to Prod Pod.  We’re a part of This is HCD.  We’re bringing all human-centred practitioners real and honest conversations about product management.  My name is Adrienne Tan and I’m the co-founder of Brainmates.  Today, we’re talking to Jason Prowd about establishing and measuring product successful in financial services.  Jason is a product leader at Morning Star.  Since 1984, Morning Star has been helping investors achieve their financial goals by developing powerful researcher data and investment management products. https://www.morningstar.com.au/Home/introad Have a comment about this episode that you'd like to share? Now you can leave us a voicemail Have something to share about this episode? Leave us a voicemail now Connect with This is HCD Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter (we have lots of design giveaways!) Join the This is HCD Slack Channel Follow us on Medium Other podcasts on This is HCD Network

Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of the This is HCD Network.  I’m a service design practitioner and trainer based in Dublin City, Ireland.  Bringing design into organisations is hardly every straightforward, it always comes with its own unique set of problems.  In Bringing Design Closer, the podcast, we discuss with thought leaders around the world, what has worked for them in enabling design revolutions to occur.  Whilst at the Leading the Product Conference in Stockholm recently, I caught up with Roman Pichler, widely considered to be an expert in agile methodologies and product management. Have a comment about this episode that you'd like to share? Now you can leave us a voicemail Have something to share about this episode? Leave us a voicemail now Roman Pichlers website Product Canvas Roman on LinkedIn Roman on Twitter Connect with This is HCD Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter (we

Hello, my name is Gerry Scullion and welcome to Bringing Design Closer, which is part of This is HCD.  I’m a service design practitioner and trainer based in Dublin City, Ireland.  Today in the show, we caught up with Doug Powell who’s an award-winning designer with more than 30 years’ experience in a wide range of design disciplines and is currently the vice president of design at IBM in Austin, Texas.  We speak in great detail around what IBM looked like around Doug’s arrival, and what things that they did over the last six years to enable design centricity to occur inside Big Blue.  We go into the ROI of design to help us all better understand how they enable the conversation at the leadership level to hire 1,500 designers across the organisation and the globe.  Doug speaks about the incredible leadership team that really champion design centricity at IBM.  Something that we all know is one of, if not the most important pieces in enabling any transformations to occur.  We cover off lots of other little ar

You can find Aaron Dignan on Twitter as @aarondignan  and at The Ready. You can find notes and links from his excellent book on the Brave New Work website.Aaron also wrote a Medium post explaining The OS Canvas and you‘ll find plenty of other writing from The Ready folks there. For those of you interested in the Simple Sabotage Field Manual from the Office of Strategic Services (precursor to the CIA) that we mention at the beginning of the interview, page 28, _General Interference with Organizations and Production_, is the page to flip to before facepalming at the state of organisations today.Our links Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium Podcasts on the This is HCD NetworkPower of Ten with Andy PolaineEthnoPod with Dr John CurranBringing Design Closer with Gerry ScullionProdPod with Adrienne Tan This is HCD is brought to you by Humana Design Learn more about your ad choices. Visit mega

Hello, and welcome to Brining Design Closer.  My name is Gerry Scullion and I’m a service design practitioner based in Dublin City, Ireland.  Today, I caught up with Kate Dawson, a doctoral researcher from the NUI school of psychology in Galway Ireland.  Now, I actually stumbled across Kate’s work on This Morning, the UK TV show with Eamon Holmes and Ruth Langford.  In that episode, Kate was speaking about how we should maybe consider teaching about masturbation and porn as part of more open discussions around sex education and our bodies with children in school. Links Kate on Twitter Kate on LinkedIn Connect with This is HCD Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter (we have lots of design giveaways!) Join the This is HCD Slack Channel Follow us on Medium Other podcasts on This is HCD Network Power of Ten with Andy Polaine EthnoPod with Dr John Curran Bringing Design Closer with Gerry Scullion ProdPod with Adrienne Tan This is HCD is

Hello, and welcome to Bringing Design Closer.  My name is Gerry Scullion and I’m a service design practitioner based in Dublin City, Ireland.  Today, I caught up with Aleth Gueguen, a GDPR legal specialist based on Nantes, France.  We chat about all things GDPR related and run through a typical research scenario of gathering data as we research, storing that data and also deleting that data and all the implications from a GDPR perspective as we research. Learn more about GDPR https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/ I also did this map https://gdpr4saas.eu/the-gdpr-at-a-glance for a first understanding of the regulation The searchable GDPR https://gdpr.algolia.com/ Aleths details https://gdpr4saas.eu/ Aleth on Twitter Connect with This is HCD Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter (we have lots of design giveaways!) Join the This is HCD Slack Channel Follow us o

April 2nd, 2019: We are giving away a copy of Andre's book this Friday in our newsletter. Sign up to our newsletter to be in with a chance of winning it Hello, and welcome to Bringing Design Closer on the This is HCD Network.  A very warm welcome to the very first episode of Bringing Design Closer. It’s a podcast dedicated in exploring the tactical and strategic things that work in enabling a design centricity to occur in organisations, businesses, and governments.  My name is Gerry Scullion and I’m a service design practitioner based in Dublin City, Ireland. In this episode, we caught up with André Schaminée, author of a fantastic book: Designing with and Within Public Organisations.  In the episode, we discuss what are the biggest things that prevent local councils and governments from adopting design methods.  We ask, what makes the challenges of adopting deign in government unique. We discuss, what is a wicked problem? We discuss, also, what are the tactical things that we can do to solve wicked probl

Hello, and welcome to Ethno Pod on This is HCD.  My name is John Curran and I’m your guest host.  I’m a business anthropologist, executive coach, and CEO of JC and Associates, which is a consultancy that explores how culture shapes organisations and consumer behaviour. Jo Anne walked through the three key areas of where anthropology connects with Design.  Both in relation to what anthropology gives design, but also what anthropology can learn from design. Here, Jo Anne makes it clear that she is not a designer, which I think is a really important point.  Jo Anne then shares with me the research she did on public toilets and her holistic approach to understanding the different layers of meaning in this area.In this episode Great British toilet map https://www.toiletmap.org.uk/ https://twitter.com/gardezleau https://www.linkedin.com/in/joannebichard Connect with This is HCD Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter (we have lots of design giveaways!

Hello, and welcome to Prod Pod.  We’re a part of This is HCD.  We’re bringing all human-centred practitioners real and honest conversations about product management.  My name is Adrienne Tan and I’m the co-founder of Brain Mates.  In this episode, I caught up with Nick Coster, a veteran product management practitioner and Gerry Scullion.   We’re going to be talking about the dreaded NPS.  More importantly, what’s good about it, if any, as Gerry says, and what’s not good about it?  We also give practical advice for practitioners who are working in organisations who might be using it and working in teams who are so focused on it.  It’s a fun episode, so let’s just jump into the conversation.   Nick on LinkedIn Brainmates Our links Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium Listen to other podcasts on This is HCD. Power of Ten with Andy Polaine, EthnoPod with Dr John Curran, Bringing Design C

Hello, and welcome to Power of Ten on This is HCD. My name is Andy Polaine. I’m a designer, educator, and writer, and currently group director of Client Evolution at Fjord. The Power of Ten Podcast is about design operating at many levels, from thoughtful detail through to organisational transformation, as well as changes in society and the world. It pays homage to the famous Charles Eames, the powers of ten, which showed how each power of ten zoom level contains its own complexity, ecosystem, and details. They’re all interrelated. Links Jeff on Twitter Buy Lean UX Buy Sense and Respond Our links Andy on Twitter Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium This is HCD is brought to you by Humana Design Learn more about your ad choices. Visit megaphone.fm/adchoices

Hello, and welcome to another episode of This is HCD.  I’m your host Chi Ryan and get ready for an exciting episode because today I’m speaking to Australian designer and nurse practitioner, Maitu Bush.  Maitu has a masters’ degree in public health and broad clinical and managerial nursing experience, including working in Tijuana, Mexico with Nobel Prize Laureate, Mother Terresa, in International Border Aid.  As well as experience as an emergency oncology intensive care nurse and as a sexual health nurse practitioner.   Matiu on Twitter Bolton Clarke Read the transcript of this episode Read about Matiu Bush This is HCD is brought to you by Humana Design Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium Learn more about your ad choices. Visit megaphone.fm/adchoices

Hello, and welcome to another episode of This is HCD. I’m your host Chi Ryan and in this episode, I’m speaking to Liz Fosslien, designer, illustrator, and co-author of the brilliant book: No Hard Feelings, The Secret Power of Embracing Emotion at Work. Liz spent the last three years empowering leaders at companies like Google, Facebook, and Nike, to create cultures of belonging in which employees feel safe taking risks, asking questions, and putting their ideas out into the world. Instagram @lizandmollie Twitter @fosslien www.lizandmollie.com Buy the book This is HCD is brought to you by Humana Design Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium Learn more about your ad choices. Visit megaphone.fm/adchoices

My name is Gerry Scullion and I’m a human-centered design practitioner based in Dublin City, Ireland.I recently attended the excellent Pixel Pioneers conference in Belfast - it was a really enjoyable conference. Brendan is and has been an inspirational figure for many for a long time. His work is at the intersection of people, technology and objects and what interested me the most, was the mix of analogue and digital, and that’s what we cover in this episode. What have we lost through digitisation? How can we retain that magic? We also cover Brendan’s own internal dialogue around how he describes his work and what he does and also how lots of his work is generated through the belief of sharing everything, and how this led him to work with Airbnb and ultimately the Sundance Festival in the US. http://brendandawes.com/projects/plasticplayer2 http://brendandawes.com/projects/pwc http://brendandawes.com/projects/airbnb http://brendandawes.com/projects/amongsttheleaves Brendan on Twitter Brendan's

In this episode, I caught up with Dr. John Curran, a London-based anthropologist. Now, we met in Service Design Days in Barcelona where John was giving a keynote on conflict, and how important it is to deal with this conflict, not only in the design process but also the broader impact to the business itself. Links from episode Johns Service Design Days keynote John on Twitter Johns website This is HCD is brought to you by Humana Design Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium   Learn more about your ad choices. Visit megaphone.fm/adchoices

There's some of you might know the Top Tasks methodology already and even if you do, I'd encourage you to listen to this episode, as I break down the method to better understand the mechanics behind Top Tasks, and also get Gerry's insights into where it works well - as well as looking at the origins of the method. There's so much wisdom in this episode, I just know you'll enjoy it - Gerry McGovern on Twitter Sign up to Gerrys McGoverns amazing newsletter Buy Gerry's books and specifically the new Top Tasks book This is HCD is brought to you by Humana Design Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter Join the This is HCD Slack Channel Follow us on Medium   Learn more about your ad choices. Visit megaphone.fm/adchoices