Mgma Small Talk

Introduction: In this episode of the AskMGMA Podcast, hosts Daniel Williams and Christy Good discuss strategies for managing stress and burnout among healthcare professionals. Williams shares his experience with mindfulness practices at MGMA and launches a new stress management program.Summary: Williams and Good discuss the results of MGMA's recent stat poll which found 75% of medical group leaders reporting increased stress levels in 2024. They explore causes of stress in healthcare and strategies discussed in the podcast, including setting boundaries, prioritizing self-care, managing email overload, and the importance of peer support.Key Takeaways: - Practice mindfulness, meditation, deep breathing, and other stress-relief techniques daily- Set clear boundaries between work and personal life - Prioritize downtime, hobbies, spending time with family and friends- Manage information overload by scheduling dedicated email/phone times- Seek peer or professional support to manage intrusive thoughtsSources/Resourc

In this episode of the MGMA Week in Review Podcast, Daniel Williams, senior editor at MGMA, and co-host Colleen Luckett discuss the latest developments in healthcare. They cover a range of topics, including primary care access, social engineering schemes targeting hospital IT help desks, and the role of medical assistants in multi-site healthcare settings. Join them as they share insights, poll results, and valuable resources to keep healthcare leaders informed and empowered.Key Takeaways: The US lags behind other wealthy nations in terms of access and continuity of primary care.Building long-term relationships between patients and primary care physicians is essential for better healthcare outcomes.US doctors should improve coordination with specialists to enhance patient care.Social engineering schemes targeting hospital IT help desks pose a significant threat, and organizations need to implement strict security protocols.Medical assistants play a crucial role in multi-site healthcare organizations, and leve

This MGMA podcast episode features Sarah Ariaudo, MHA, an expert in mindful communication strategies for transforming toxic situations into positive and productive workplaces. Her conversation with Daniel Williams explored the importance of psychological safety in the medical workplace and highlighted the signs and effects of chronic low-level stress.  Summary:Sarah and Daniel discussed how to identify and address toxic workplace cultures while promoting self-care. Sarah shared her experience transitioning from healthcare management to wellness coaching and the importance of recognizing stress. Both speakers explored how they personally struggled with stress and its impacts. They also analyzed signs of toxic versus positive cultures and strategies leaders can employ to demonstrate vulnerability, build trust, and empower teams. Simple daily practices for self-care were recommended to enhance clarity, focus, and well-being.Key Takeaways:- Chronic low-level stress can negatively impact health if left unaddressed

In a recent episode of the MGMA Women in Healthcare podcast, host Adrienne Lloyd sat down with Dr. Lucy McBride to delve into her transformative journey toward adopting a holistic approach to medicine. Dr. McBride shared insights on the importance of understanding a patient's complete story and life experiences, emphasizing the need to go beyond lab results and vital signs to provide comprehensive care. Dr. McBride discusses transitioning from a traditional medical practice to one that takes a whole-person view of health. She emphasizes understanding how childhood traumas, relationships, and lifestyle factors influence physical and mental well-being. Lloyd and McBride discuss concepts like acceptance, agency, and conceptualizing health as a process rather than an outcome. McBride promotes a team-based approach and gives patients the tools to take control of their health journeys.SourcesLucy McBride Lucy on Instagram Lucy on Facebook Adrienne Lloyd Adrienne on LinkedIn MGMA ResourcesMGMA Stat Ask an Advisor

Introduction: On this episode of the MGMA podcast, hosts Daniel Williams and Colleen Luckett discuss the importance of Autism Awareness Month and ways to better serve neurodivergent patients. They highlight an article by healthcare executive Kacha Sadeghi Chipola sharing her experience facing barriers to care as an autistic woman.Key Takeaways:- Neurodivergence affects one in five adults but is often misunderstood by medical professionals. This can lead to dismissive treatment and a lack of appropriate care and support.- The healthcare environment itself can pose sensory and communication challenges for neurodivergent patients. Factors like bright lights, repetitive forms, and noise can be overwhelming.- Providers need education on recognizing unique needs and understanding that autism presents differently in each person. Creative, patient-centered solutions are needed.- Physician participation in compensation methodology has decreased slightly but collaborative planning remains important for alignment with p

In this episode of the MGMA Member Spotlight podcast host Daniel Williams is joined by Jason Raidbard and Ken Chin to discuss humanizing healthcare through culture, empathy and technology. Jason and Ken share lessons from their careers in healthcare leadership and strategies for improving engagement. Summary:Jason and Ken discuss their journeys in healthcare administration and how they met through their involvement with MGMA. They rose through the ranks to leadership positions overseeing large departments. Jason shares how he started in local government but found his calling in healthcare. Ken details his path from medical assistant to administrator. They emphasize the importance of treating employees with respect through genuine communication and flexibility.Key Takeaways:- Treat all employees, including leadership, with respect through genuine two-way communication- Normalize conversations around mental health and make wellness resources accessible to destigmatize issues - Foster diversity among staff to be

This episode of the Consultant’s Corner podcast features MGMA consultants James Corbett, MDiv, JD, and Kate Bailey, MPH, discussing integrating behavioral health services into primary care practices. Sitting with host Daniel Williams, MBA, MSEM, both explored trends in behavioral health, challenges with integration, strategies for billing and staffing, as well as the future of crisis care. Key Takeaways:- Corbett and Bailey discuss the integration of behavioral health in primary practices, highlighting the benefits of a non-hospital based approach and the potential for technology to enhance care. They emphasize the importance of community involvement and hyperlocal focus in shaping behavioral healthcare, particularly in areas funded by the opioid settlement.-While discussing challenges in integrating behavioral health into medical practices, including setting up the right model and communication/collaboration strategies, Bailey emphasized the importance of credentialing and billing in this integration.-Regard

In this episode of the Ask MGMA Podcast, Cristy Good joins Daniel Williams to discuss physician compensation methodology and the impact of CMS conversion factor adjustments. They explore challenges medical practices face due to lower reimbursement rates and how practices can address these challenges. Resources for monitoring policy changes and planning compensation are also shared.Key Points:- CMS conversion factor adjustments impact physician reimbursement rates- Lower reimbursement can decrease revenue and physician satisfaction  - Practices should update fee schedules, explore value-based models, and diversify revenue- MGMA's variance calculator analyzes impact of CPT code reimbursement changes- Include physicians in compensation discussions and planningResources:- wRVU variance calculator- MGMA DataDive Provider Compensation  - Physician Employment Contract Toolkit  - Provider Compensation Data Report 2023  - Navigating the physician compensation impacts from E/M office visit and 2021 Medicare PFS changes

Welcome to another edition of the MGMA Week in Review podcast. On today's show we have a wide range of healthcare topics to discuss. We'll kick things off by looking back at Daniel Williams's previous career covering films and interviewing Academy Award winner Louise Fletcher. Then co-host Colleen Luckett will share the latest on access to innovative weight loss medications. We'll also highlight strategies for improving patient experience and reducing stress in medical practices as well as an important update on scholarships for aspiring leaders. In addition, you'll meet MGMA member Christine Hanley, practice coordinator at Lakeshore ENT in Oswego, NY. As practice coordinator, Christine manages daily scheduling, surgery coordination, employee scheduling, and addressing patient inquiries for their busy medical practice. Some challenges include ensuring all areas of the practice are running smoothly and addressing bottlenecks. She prioritizes open communication, staff support, and adaptability.Resources:- Stres

In this episode of the MGMA Business Solutions podcast, Dr. Alex Ding, Associate Vice President of Physician Strategy and Medical Affairs at Humana, discusses the progress and evolution of value-based care in healthcare. Dr. Ding shares key findings from Humana's 2023 Value-Based Care Report, highlighting the successes, challenges, and strategies for implementing value-based care arrangements. The conversation explores the impact of value-based care on healthcare quality, patient experience, and cost reduction, as well as the potential for further expansion and evolution of these models in various healthcare sectors. Dr. Ding also provides advice for providers interested in transitioning to a value-based care approach.Takeaways:Value-based care has shown significant progress over the past decade, leading to improvements in healthcare quality, patient experience, and cost reduction.70% of Humana's Medicare Advantage members are now under value-based care arrangements.Value-based care models promote a preventat

Welcome to the Women in Healthcare podcast. In this episode, our host Adrienne Lloyd engages in a compelling discussion with her former Mayo colleague and healthcare leader, Carrie Koh. Together, they bring their wealth of experience in navigating the challenges of leadership within the healthcare industry to the forefront.Throughout their conversation, Lloyd and Koh emphasize the vital role of empathy, trust, and psychological safety when confronted with difficult situations. They delve into the significance of self-awareness, active listening, and the power of building connections as drivers of positive change.Takeaways:- Focus on empathy, safety and solutions rather than just complaints when working with teams- Slow down, ask questions, take small steps and be patient rather than overplanning- Leaders should understand perspectives, make time for reflection and build trustResources:MGMA PodcastsCarrie Koh TEDx TalkWomen in Healthcare PodcastsMusic:"Pablito's Way" by Paolo Pavan courtesy of Free Music Archi

In this episode, Jonathan Leer, Division Administrator at Johns Hopkins and Shannon Bishop, Academic Administrator at Johns Hopkins, join the MGMA Member Spotlight podcast. They discuss a new physician business training course that Johns Hopkins partnered with MGMA on to provide business and financial education to physicians that is not typically taught in medical school. Key Takeaways: * Physicians receive extensive medical training but no formal business training, causing gaps in knowledge when entering practice. * The new self-paced online course has 9 modules covering topics like practice models, insurance, compensation, personal finance, and more. * It includes proprietary benchmark salary data from MGMA to help physicians negotiate fair compensation packages. * The course provides 7 hours of CME credit. * It's designed for residents, fellows, and early-mid career physicians entering leadership roles. Resources: Course website: www.physicianbusinesstraining.com Direct link: www.mgma.com/online

Welcome to this edition of MGMA's Week in Review podcast. Today we'll review a predictive analytics and a roundup of healthcare advocacy. Sources: MGMA position papers: https://www.mgma.com/advocacy/position-papers MGMA Stat: https://www.mgma.com/mgma-stat/accurately-predicting-no-shows-with-advanced-analytics-to-address-patient-access MGMA Webinar: www.mgma.com/webinars/recreatin…5D5XC53XamqGXEDV9g Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Music: "Cool Piano" by Tagirijus courtesy of Free Music Archive, CC BY-NC-SA If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com or email Daniel Williams directly at dwilliams@mgma.com. Thank you again for taking the time to listen to the MGMA podcast network. The February cyber attack on change h

In this episode of the Business solutions podcast, senior director of sales at Edge, Ahmed Danawala, discusses modernizing hiring and retention strategies through partnerships with a global remote workforce. Edge is a global HR solution that simplifies hiring by connecting businesses in North America with remote talent from all over the world. Spread across four continents, Edge provides businesses with access to a wider talent pool while improving costs and revenue through strategic hiring practices. Resources: Upcoming Webinar: Recreating the Wheel: Modernizing Hiring and Retention Strategies with Remote Employees -- https://www.mgma.com/webinars/recreating-the-wheel-modernized-hiring-and-retention-strategies-with-remote-employees Edge: https://onedge.co/ Additional MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Sponsor: Physician Busi

Welcome to this edition of MGMA's Week in Review podcast. Today we'll review a recent poll on medical groups' staffing outlook and discuss key regulatory updates impacting prior authorization. Sources: MGMA statement on CMS’ Interoperability and Prior Authorization final rule: https://www.mgma.com/press-statements/january-17-2024-mgma-statement-on-cms-interoperability-and-prior-authorization MGMA Stat: https://www.mgma.com/mgma-stat/contract-locum-tenens-work-spending-holding-steady-for-medical-groups-heading-into-2024 MGMA Webinar: https://www.mgma.com/webinars/recreating-the-wheel-modernized-hiring-and-retention-strategies-with-remote-employees?utm_source=email&utm_medium=marketo&utm_campaign=con-gen-jan-2024-newsletter1108-0123&mkt_tok=MTQ0LUFNSi02MzkAAAGQ1Z7rEFtI0rg3-sH4eq3r8SQTVa7tS7K-p_XSIWUlH1OjLehqoMDaJZSavQIrMTXlEU983Wqjfy931eGoCfIhyY9W5D5XC53XamqGXEDV9g Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Adv

In this episode of Mindful Medicine, Daniel Williams interviews Amanda Jensen about her work advocating for diversity, equity and inclusion at MGMA. Key Takeaways: - Amanda became interested in DEI after committing to listening to underrepresented voices and perspectives - At MGMA, she helped start resource groups at the Leaders Conference to create spaces for connection among attendees with different backgrounds - DEI work requires intentional strategies, not one-time trainings, and is a long-term commitment for organizational change - Self-reflection on unconscious bias involves accepting its existence and making learning about other groups a regular habit Sources mentioned: "Caste" by Isabel Wilkerson (https://rb.gy/snmij2) "So You Want to Talk About Race" by Ijeoma Oluo (https://rb.gy/xxjz31) Sponsor: Physician Business Training (https://physicianbusinesstraining.com/?utm_source=digital&utm_medium=search&utm_campaign=edu-edplus-dec-2023-physicianbusinessppc&gad_source=1) This course is

In this episode of the MGMA Week in Review podcast, we welcome MGMA editor and writer Colleen Luckett to the show to share her thoughts on the National Medical Group Practice Week, and this week's MGMA Stat. Sources: Connections Magazine: www.mgma.com/content/january-20…onnection-magazine MGMA Stat: https://www.mgma.com/mgma-stat/medical-groups-concerned-medicare-cuts-will-hurt-patient-access National Medical Group Practice TikTok: https://www.tiktok.com/@mededit/video/7328147200918277422?is_from_webapp=1&sender_device=pc&web_id=7328436087269131818 Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview If you would like additional tools and resources related to medical practice leadership or you have stories to share with us, email us at podcasts@mgma.com or email Daniel Williams directly at dwilliams@mgma.com. Thank you again for taking the

In this episode of the Business Solutions podcast, MedEvolve executive vice president Matt Seefeld discusses leveraging technology to streamline the healthcare revenue cycle. Resources: Podcast Transcription: Upcoming Webinar: https://medevolve.com/resources/ Medevolve Webinar On-Demand: https://www.mgma.com/webinars/recognize-reward-and-retain-your-best-employees-on-demand Medevolve: https://medevolve.com/ Additional MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview Sponsor: Physician Business Training https://physicianbusinesstraining.com/ This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School

This episode of the MGMA Member Spotlight Podcast features Taylor Johnson, MBA, CMPE, Manager, Physician Practice Development, PS2, AMA. Sources: LinkedIn: https://www.linkedin.com/in/taylormetallojohnson/ MGMA Article: https://www.mgma.com/articles/how-to-engage-physicians-in-the-claims-cycle Sponsor: Physician Business Training (https://physicianbusinesstraining.com/) This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to

This episode of the MGMA Member Spotlight Podcast features Charles Bissette, Director of Optimization and Integration at WakeMed. Source: https://www.wakemed.org/ Sponsor: Physician Business Training (https://physicianbusinesstraining.com/) This course is for early-career physicians or physicians who need a comprehensive understanding of the business of medical practices. The course is 7 hours long and broken into 9 modules. It was developed by Medical Group Management Association (MGMA) and leaders from Johns Hopkins University School of Medicine. This course awards 7 hours of CME credit. MGMA Resources: MGMA Stat: mgma.com/stat Ask an Advisor: www.mgma.com/ask-an-advisor MGMA Membership: www.mgma.com/membership MGMA Advocacy: www.mgma.com/advocacy MGMA Consulting: www.mgma.com/consulting/overview WE WANT TO HEAR FROM YOU Let us know if there's a topic you want us to cover or an expert you would like us to interview. Email us at dwilliams@mgma.com. If you have opportunities and resources you'd lik