Sinopsis
Hospitality Property School is a podcast produced by travel authorities that have come together with decades of hotel, resort, inn and bed & breakfast visitation experience. We have spent 1000s of hotel nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as received feedback from 100,000s of customers. This knowledge has given us a unique insight into the wants, needs and requirements of individual and group travellers, as well as management and employees.
Episodios
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KHDC 093 – Harassment in Hospitality Properties
09/04/2018 Duración: 06minHospitality property employees can face an onslaught of mistreatment so often that it has become a normal part of the work experience, including sexual harassment.
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KHDC 092 – How to Create Short-Term and Long-Term Goals
02/04/2018 Duración: 07minYour hospitality property needs direction and it’s up to you to choose that direction by setting goals that you can strive to accomplish.
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KHDC 091 – How to Be Positive and Improve Your Business
27/03/2018 Duración: 07minPractising positive thinking enables people to concentrate on their strengths as well as accomplishments that enhance contentment &motivation.
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KHDC 090 – 12 Habits of Prosperous People
20/03/2018 Duración: 05minNearly all successful people have similar habits and I will share a list of twelve of the most common.
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KHDC 089 – How to Remove Negativity from Your Life
13/03/2018 Duración: 07minNegativity is a drain. It can greatly affect your business, possibly lead you into depression and hurt your business.
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KHDC 088 – How to Endure When it Gets Hard
06/03/2018 Duración: 07minHow do successful people deal with negativity and endure when things get hard. Learn how to become a positive thinker.
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KHDC 087 – Are Mistakes Hurting Your Business?
27/02/2018 Duración: 05minHow do successful people deal with negativity and endure when things get hard. Learn how to become a positive thinker.
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KHDC 086 – Are Your Guests Unsafe at Your Hospitality Property
20/02/2018 Duración: 09minGerms & other health threats may be waiting in surprising places. Here are tips on how to spot possible dangers & ways to protect your guests.
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KHDC 085 – How to Manage Your Millennial Workforce
13/02/2018 Duración: 10minIf you operate a hospitality property, most of your staff are probably millennials & you’ve seen they think, work & respond differently than other generations.
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KHDC 084 – What the Perfect Hospitality Property Room Should Include-Part 2
06/02/2018 Duración: 07minMaking your guests stay memorable, should be your priority. Here are things I would like to see in the perfect hospitality property room.
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KHDC 083 – What the Perfect Hospitality Property Room Should Include
30/01/2018 Duración: 08minI’m going to take WOWing your guests to a new level by sharing the things that would the perfect hospitality property room.
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KHDC 082 – Using 5 More Technology Trends Strategies Like The Pros
23/01/2018 Duración: 07minIn thе 21st сеnturу, hоѕріtаlіtу рrореrtіеѕ have tесhnоlоgу at thеіr fіngеrtірѕ аnd thіѕ gіvеѕ thеm a wоrld of possibilities - іt’ѕ аll аbоut digitalization.
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KHDC 081 – 5 Incredible Technology Trends Examples
16/01/2018 Duración: 08minEvеrу dау, ground-breaking tесhnоlоgу іѕ being developed, іn order to mаkе hоѕріtаlіtу аn еvеn mоrе thrіllіng, bоld аnd tеmрtіng industry.
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KHDC 080 – Do You Need A Training Tесhnоlоgу?
09/01/2018 Duración: 08minIn thе past, оngоіng education mіght hаvе meant tеаmbuіldіng асtіvіtіеѕ and оutdооrѕ exercise, today employees wаnt tо lеаrn іn a dіffеrеnt wау.
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KHDC 079 – How to Set Up Your 2018 Organizational Goals
19/12/2017 Duración: 07minThe importance of setting up your hospitality properties New Year’s organizational goals can’t be underestimated.
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KHDC 078 – How To Get Your Marketing Campaign To Go Viral
12/12/2017 Duración: 07minTo help your marketing campaign to stand out from your competitors, you’ll need to catch the attention of your potential guests in a bigger way.
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KHDC 077 – Enhance Your Business with Your Housekeeping Department
05/12/2017 Duración: 07minHousekeeping departments can be the largest team on a property. How can you develop them to enhance a guest experience?
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KHDC 076 – How Hospitality Property Customer Service Has Changed
28/11/2017 Duración: 09minWith the dramatic revolution in hospitality property technology, social media and competition, how has customer service changed?
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KHDC 075 – What Happens to Hotel Soap?
21/11/2017 Duración: 09minA while back, I read this story on CNN’s Business Traveller by Kate Springer and it was called “The Company Cleaning Up the World's Biggest Hotels”
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KHDC 074 – How a Property Management System Works
14/11/2017 Duración: 07minA property management system, the heart of a hospitality property, is a systematized process that manages the link between guests & services.